Oracle OBIEE 11.1.1.7 RUNCAT.SH not running

This manual describes a the solutions of the ‘Oracle OBIEE 11.1.1.7 RUNCAT.SH not running’.

Prereq
  • Installation of Oracle Enterprise Linux or other.
  • Installation of Oracle Weblogic 11/12.
  • Installation of Oracle Business Intelligence 11.1.1.9.
Software

The necessary software can be downloaded by clicking on the link(s) below.

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Solution

We’ve just performed a new installation of OBIEE 11.1.1.9 on an Oracle Enterprise Linux 6 virtual machine for a customer, all went well as you’d expect, but afterwards we discovered that the server version of the catalog manager (run from the ./runcat.sh command) didn’t work, it came up with the usual launch messages of:


But the GUI catalog manager window didn’t pop-up, instead the linux command prompt returned with nothing happening. Next we looked in the runcat log file .log under /catalogmanager/workspace/.metadata, this contained the following message:

So it wasn’t happy about the swt-pi-gtk-34.so or swt-pi-gtk.so library files. These files are included in the OBIEE installation, so they weren’t missing.  So I went to the directory were these are stored:

And running the ldd command against the files lists all shared library dependences:

This clearly shows that one is missing: libgtk-x11-2.0.so.0, metalink (Doc ID 1413909.1)

There is a package missing. (gtk2.x86_64 0:2.24.23-6.el6)

Switched back to user oracle to start runcat.sh again.

This time  the catalog manager opened up with no fonts – all characters where replaced with a square character.

Now the catalog manager starts.

Information
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Please let me know if this manual ‘Oracle OBIEE 11.1.1.7 RUNCAT.SH not running’ was usefull to you. If there are faults or you have suggestions regarding this manual, please let me know. No rights can be derived from this manual.

Regards,

Maarten

Maarten Schoonus

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